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Elena Z
@elena_zhang2
CS Engineer
Chine
Chinois, Espagnol, Anglais
À propos de moi
I am a proficient CS Engineer and Purchasing Specialist with extensive experience in the electronics manufacturing industry. I specialize in English and Spanish technical communication, cross-cultural project coordination, and supply chain management. I have a strong background in quality management processes, including IATF 16949 and ISO standards, and I am dedicated to meeting challenging goals through effective customer support and problem resolution.
Compétences
Elena Z
hors ligne •
Voir mes services
Messagerie et envoi d'e-mails
I will help you communicate with chinese suppliers
Expérience professionnelle
CS Engineer
Gigabyte Technology • Temps plein
Sep 2023 - Present • 2 yrs 11 mos
Provide end-to-end English interpretation and technical communication support for global customers. Act as the primary contact for overseas customer visits and on-site support, coordinating production, engineering, and quality teams. Manage customer complaints for motherboards and servers, driving root cause analysis (RCA) and corrective actions (CAPA). Support customer audits and compliance activities based on international standards including IATF 16949 and ISO 9001.
