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elvamassimba

Elva Massimba

@elvamassimba

French Customer Support Specialist and Virtual Assistant

Maroc
Français
Certaines informations sont présentées en anglais.
À propos de moi
French native customer support specialist with 13 years of experience in call centers. I handle email, chat and phone support, order tracking, complaints and after-sales service. Organized, reliable and 100% remote-ready. I help entrepreneurs and small businesses deliver professional French customer support so they can focus on growing.... Plus d’infos

Compétences

e
elvamassimba
Elva Massimba
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Messagerie et envoi d'e-mails
I will be your french VA for admin, customer support and CRM
De15 $US / projetPlus de détails
Messagerie et envoi d'e-mails
I will provide french ecommerce customer support and order tracking
De15 $US / projetPlus de détails

Expérience professionnelle

Self_Employed

Customer Service Advisor

Self Employed • Temps plein

Jan 2011 - Present • 15 yrs 6 mos

Handling inbound and outbound calls, email and chat support, order tracking, complaint management and after-sales service for French-speaking customers. Using CRM tools including Salesforce, Zendesk, HubSpot and Diabolo.