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Bhanushree A
@emily_rosef
Ghostwriter, Fiction Writer, Story Developer
Inde
Anglais
À propos de moi
Hi! I’m a writer, editor, and creative strategist passionate about storytelling and impactful communication. I help authors, entrepreneurs, and brands transform ideas into polished, engaging, and audience-focused content. From book editing and proofreading to copywriting and script writing, I deliver clear, authentic, and professional work with strong attention to detail and creativity.
Compétences
Bhanushree A
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Ghostwriting
I will ghostwrite fiction ebooks, stories, and novels
Bêta-lecture
I will beta read your fiction novel and provide constructive feedback
Portfolio
Expérience professionnelle
Assistant Manager
Not Found • Temps plein
Jun 2021 - Present • 5 yrs
Managed end-to-end LMS operations and program delivery workflows supporting 500+ global programs and 5000+ learners globally. Coordinated with Product, IT, Analytics, Academics, and Program Delivery teams to ensure seamless operational execution and readiness. Maintained 98% quality standards while ensuring SLA adherence across high-volume operational workflows. Managed escalations, issue resolution, and learner support operations within defined turnaround timelines. Coordinated automation rollout for certificate release workflows by integrating Canvas, Redash, and Learner Automation Hub (LAH), eliminating manual intervention and reducing batch processing effort by ~1 hour per release cycle. Defined operational rules and collaborated with technical teams to automate learner sectioning workflows on Canvas, eliminating manual allocation gaps and reducing processing effort by 2+ hours per batch. Independently designed and implemented a centralized operational knowledge management system containing SOPs, course details, training videos, and an AI-enabled support bot, later adopted as a reference model by multiple teams within the organization. Spearheaded announcement workflow automation initiatives aligned with existing LAH course automation systems, projected to reduce manual operational effort by 3+ hours per course cycle. Designed SOPs, operational playbooks, trackers, and standardized documentation to improve process consistency, scalability, and operational efficiency. Supported operational reporting, workflow tracking, and continuous improvement initiatives across global learning programs.
