e
emmaozigbo

Emmanuel O

@emmaozigbo

Cybersecurity Analyst SOC

Canada
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
With 10+ years of experience in IT support, I focus on cybersecurity and security operations. I bring a strong foundation in troubleshooting, incident handling, and technical documentation, combined with formal cybersecurity training. I am also preparing for the CISSP and pursuing a Master’s in Information Systems.... Plus d’infos

Compétences

e
emmaozigbo
Emmanuel O
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Articles informatifs et éducatifs
I will write cybersecurity articles blog posts and security awareness content
De5 $US / projetPlus de détails

Expérience professionnelle

Transcom

Technical Support Specialist

Transcom

May 2023 - Aug 2024 • 1 yr 3 mos

Technical Support Specialist at Transcom, providing technical assistance and resolving customer issues related to various products and services. Responsibilities include troubleshooting technical problems, providing product information, and escalating complex issues to higher-level support teams. Focused on delivering excellent customer service and ensuring customer satisfaction.