e
epelayou

Edgar Pelayo

@epelayou

Zendesk Admin, Customer Support Operations and Workflow Automation

Venezuela
Anglais, Espagnol
Certaines informations sont présentées en anglais.
À propos de moi
I'm a Zendesk Administrator specializing in transforming chaotic support channels into automated, efficient systems. I configure and optimize the entire Zendesk ecosystem to reduce response times, boost CSAT, and maximize agent productivity. What I offer: - Full Setup: Support, Guide, Talk, Chat & Explore from scratch. - Automations: Custom triggers, macros, and workflows. - Omnichannel: Connecting email, WhatsApp, chat, and social media. - Analytics: Custom Explore dashboards & KPI tracking. Let's optimize your platform!... Plus d’infos

Compétences

e
epelayou
Edgar Pelayo
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Planification et mise en place
I will be your expert zendesk administrator and setup your helpdesk