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erica_knows

Erica R

@erica_knows

Professional client communication specialist helping businesses handle difficult

États-Unis
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I’m Erica — a communications professional with 20+ years of experience in customer communications, client advocacy, and professional business writing. I specialize in helping businesses communicate clearly and professionally, especially in sensitive customer situations. From complaint responses and client messaging to email rewrites and communication strategy, I help brands build trust through thoughtful communication. If you need polished, empathetic, and professional messaging, I’m here to help.... Plus d’infos

Compétences

e
erica_knows
Erica R
hors ligne • 

Voir mes services

Ton de marque
I will write professional customer service and client communication messages

Expérience professionnelle

State_Farm

Public Affairs Specialist

State Farm • Temps plein

May 2003 - Jul 201916 yrs 2 mos

Executive speechwriting, internal communication strategy, meeting agenda planning.