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Eric W
@ericwalker02
Infrastructure Engineer
États-Unis
Anglais
À propos de moi
IT infrastructure and systems professional with 12+ years of experience supporting Microsoft environments, cloud infrastructure, networking, identity, and security. Skilled in Microsoft 365, Azure, Entra ID, Intune, Active Directory, Exchange Online, SSO, VPNs, Cisco networking, and endpoint security. I help businesses troubleshoot issues, manage users and devices, improve security, and keep their IT environment running smoothly.
Compétences
Eric W
hors ligne •
Temps de réponse moyen de 2 heures
Voir mes services
Assistance technique
I will troubleshoot and fix your microsoft 365 or office 365 issues
Gestion du cloud
I will setup and troubleshoot microsoft intune mdm
Expérience professionnelle
Lead IT Tech
Symmetry Energy Solutions • Temps plein
Feb 2020 - Dec 2024 • 4 yrs 10 mos
• Designed and deployed network infrastructure for remote sites, including Cisco switches, routers, Firepower firewalls, and site-to-site VPNs, taking projects from requirements through implementation and handoff. • Evaluated vendors and implemented Backupify for Microsoft 365 data protection and Abnormal Security for email security, improving recovery readiness and protection against account and messaging threats. • Led the company-wide migration to RingCentral, coordinating vendor selection, deployment, user transition, and cutover across corporate offices to replace the existing telecom platform. • Monitored enterprise services with Zabbix and SNMP, investigated faults, coordinated corrective action, and maintained 99.9% uptime while documenting incidents and technical changes.
