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erikapedrazaph

ERIKA PEDRAZA

@erikapedrazaph

EXECUTIVE ASSISTANT I Ran My Own Business Solo for a Year, Now I'll Run Yours

Philippines
Anglais, Tagalog
Certaines informations sont présentées en anglais.
À propos de moi
I help busy business owners close every open loop: calendars, inboxes, meetings, and the small stuff that piles up. For a year I've run my own online bookstore solo. Every order is processed the same day, and buyers are updated at each step: payment, packing, shipping, delivery. One buyer came back seven times and said I update her without being asked. I bring that same follow-through to executive support. I'm new to formal EA work, so I built mock projects to show how I'd work you can check below. Replies in 20-40 minutes, calls answered right away, recap by end of day. Message me.... Plus d’infos

Compétences

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erikapedrazaph
ERIKA PEDRAZA
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance générale
I will set up your google calendar with color coded blocks
De40 $US / projetPlus de détails
Messagerie et envoi d'e-mails
I will organize your gmail inbox with zero inbox and a clear system
De40 $US / projetPlus de détails

Expérience professionnelle

Self_Employed

Owner & Operator

Self Employed • Indépendant

Jul 2025 - Present • 1 yr 3 mos

Managed end-to-end order fulfillment for a one-person online bookstore from payment confirmation through delivery with same-day processing on every order for a full year running solo. Built and maintained a complete order-tracking communication system (payment, packed, shipped, and delivered confirmations) sent to every buyer, contributing to a most loyal buyer returning seven times. Verified shipping details and resolved order issues proactively, preventing delivery errors through fast, transparent communication with buyers. Held firm on shop policies while preserving buyer relationships offering solutions like product swaps instead of automatic cancellations.