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esaantana

Ellen S

@esaantana

Customer Support Specialist Beta Reader

Brésil
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I have experience in customer support, customer service, and virtual assistance, providing efficient and client-focused support. I am communicative, responsible, and adaptable, with the ability to handle a wide range of tasks while maintaining clear and professional communication. I also work as a Beta Reader, performing critical manuscript reviews, identifying inconsistencies, grammatical errors, and areas for improvement, while providing constructive feedback to help authors refine their work. My goal is to deliver high-quality results on time and exceed each client's expectations.... Plus d’infos

Compétences

e
esaantana
Ellen S
hors ligne • 

Voir mes services

Bêta-lecture
I will helping authors improve their stories with detailed feedback
Assistance client
I will provide professional customer support via email and l chat

Expérience professionnelle

Customer Support

Edge • Temps partiel

Oct 2024 - Present1 yr 9 mos

I provide professional customer support by responding to messages, answering questions, and assisting customers with accuracy and professionalism. I focus on clear communication, prompt responses, and effective problem-solving to ensure a positive customer experience. I am committed to delivering friendly, reliable, and organized support while maintaining a high level of customer satisfaction.