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Eslam Mohamed
@eslam_m_emam
IT Support Specialist Windows PC Troubleshooting
Égypte
Arabe, Anglais
À propos de moi
Hi! I'm an IT Support Specialist with practical experience in Windows, PC troubleshooting, Excel, software issues, and general computer support.
I help individuals and small businesses solve Windows errors, slow PCs, software and driver issues, connectivity problems, and system setup.
I focus on practical solutions, clear communication, and efficient troubleshooting. I speak Arabic and English and can provide support through messages and remote assistance.
Have a computer problem? Send me the details and let's fix it.
Compétences
Eslam Mohamed
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance technique
I will fix windows and PC problems remotely
Administration de serveur
I will provide remote active directory and windows server support
Expérience professionnelle
IT Systems Administrator
Target • Temps plein
Jul 2023 - Present • 3 yrs 1 mo
IT Systems Administrator with 3 years of hands-on experience providing IT support and managing company systems. * Manage users, permissions, and Active Directory. * Administer and troubleshoot Windows Server. * Troubleshoot hardware, software, and Windows issues. * Manage printers and resolve printing problems. * Support network infrastructure and wireless access points. * Manage and monitor backup operations. * Support and troubleshoot CCTV systems. * Provide day-to-day technical support to employees and resolve IT issues efficiently.
