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estellezlatkova

Estelle Z

@estellezlatkova

Multilingual Virtual Assistant

Bulgarie
Bulgare, Anglais, Français
Certaines informations sont présentées en anglais.
À propos de moi
I am a Trained Assistant with experience in English, French and Bulgarian support. I helps professionals stay organized by managing inboxes, calendars, administrative tasks and Notion workspaces. With experience in B2B communication and administrative support, I focus on keeping workflows clear, schedules organized, and communication efficient. I am detail-oriented, and committed to delivering organized and efficient support. For a LinkedIn profile please reference www.linkedin.com/in/estelle-zlatkova-391508189... Plus d’infos

Compétences

e
estellezlatkova
Estelle Z
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Messagerie et envoi d'e-mails
I will manage your inbox and calendar for email and scheduling support
De15 $US / projetPlus de détails
Assistance générale
I will be your reliable virtual assistant for administrative tasks
De15 $US / projetPlus de détails

Expérience professionnelle

Customer Support

Alorica • Temps plein

Sep 2023 - Apr 2024 • 7 mos

Handle incoming contacts over email, phone, or live chat Provide a fast, complete and friendly answer aligned Be able to follow guidelines on escalation and have critical thinking to make sure the cases are escalated and handled correctly, to avoid any unnecessary waiting times for the customer. Excellent communication with local Team Lead to ensure constant feedback loop.

Correcteur de Donnees en français

Tessi • Temps plein

Jun 2022 - Jun 2023 • 1 yr

As a data specialist I reviewed the clients provided personal information Data entry and corrections Working with Microsoft Citrix Approved online banking applications