e
estherndolo

Esther

@estherndolo

WordPress Troubleshooting Specialist

Kenya
Anglais, Swahili
Certaines informations sont présentées en anglais.
À propos de moi
I’m a WordPress Support & Troubleshooting Specialist with 4+ years of experience helping businesses resolve website issues and keep their websites running smoothly. I specialize in WordPress, WooCommerce, plugins, themes, Elementor, PHP, CSS, Cloudflare, DNS, SSL, SMTP, and website maintenance. I can help with errors, plugin conflicts, updates, performance issues, WooCommerce problems, contact forms, and other WordPress fixes. I focus on finding the root cause, applying reliable fixes, and communicating clearly throughout the process.... Plus d’infos

Compétences

e
estherndolo
Esther
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Correction de bugs
I will fix wordpress errors, bugs, and website issues
Installation de thèmes / plugins
I will maintain, update, and troubleshoot your wordpress website

Expérience professionnelle

Confidential

Confidential

Temps plein • 3 yrs 1 mo

WordPress Support Specialist

Apr 2024 - Present2 yrs 5 mos

Provide technical and customer support for WordPress websites, troubleshooting issues involving WordPress, WooCommerce, plugins, themes, Elementor, PHP, CSS, Cloudflare, DNS, SSL, and email configuration. Investigate issues, identify root causes, implement fixes, test solutions, and communicate technical information clearly to customers. Assist with website maintenance, configuration, performance issues, and technical escalations.

WordPress & Shopify Technical Support Specialist

Aug 2023 - Apr 20248 mos

Provided technical and customer support for WordPress plugin and Shopify theme products. Troubleshot plugin conflicts, compatibility, performance, integration, and configuration issues. Assisted Shopify merchants with theme settings, layout, styling, and custom code using HTML, CSS, and Liquid. Documented solutions, created support resources, and escalated bugs with clear reproduction steps.