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estteban_r

Esteban A.

@estteban_r

IT Support for Microsoft 365, Google Workspace and WordPress

Colombie
Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I'm Esteban, an IT support specialist from Colombia with 4+ years helping companies keep their teams productive. I administer Microsoft 365 and Google Workspace (users, licenses, email, MFA, SharePoint, shared drives), plan migrations between both platforms, and fix WordPress sites (errors, plugins, hosting, DNS, SSL, email). I also automate workflows with n8n and PowerShell. Clear communication, documented work and fast delivery. I work in Spanish and English.... Plus d’infos

Compétences

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estteban_r
Esteban A.
hors ligne • 

Voir mes services

Correction de bugs
I will fix wordpress critical error, white screen, plugin conflicts and hosting issues
De20 $US / projetPlus de détails
Assistance technique
I will set up, fix or secure microsoft 365, office 365, outlook email and teams
De20 $US / projetPlus de détails

Portfolio

Expérience professionnelle

En_E-SOLUCIONES TIC Lo

IT Support Analyst L2

En E-SOLUCIONES TIC Lo • Temps plein

Apr 2026 - Present • 6 mos

Level 2 IT support for corporate clients via Milvus ITSM and remote tools. Administer Google Workspace and Microsoft 365, Active Directory and Kaspersky EDR; manage hosting panels (Plesk, GoDaddy, WordPress). Led the technical assessment of a client's Google Workspace to Microsoft 365 migration (~70 users, 65 groups, 18 shared drives) using GAM CLI and folder-level permission mapping. Migrated production data from SQL Server 2012 to 2022 and implemented a branded Moodle e-learning platform.

Global_SA

IT Support Analyst

Global SA • Temps plein

Apr 2024 - Mar 2026 • 1 yr 11 mos

IT support L1/L2 via GLPI for a consulting firm's office (client account). Full Google Workspace administration: users, groups, security policies and access control. Managed Active Directory, the Kaspersky console, network monitoring and connectivity troubleshooting, corporate licensing and IT asset inventory, and trained end users.

JULIUS

Internal IT Systems Lead

JULIUS • Temps plein

Jan 2023 - Jan 2024 • 1 yr

Led internal IT for the team: coordinated hardware and software solutions, installed and configured macOS and Windows, managed the Kaspersky console, set up and managed a NAS server and VPN, and handled licensing for Microsoft 365, Google Workspace, Adobe, Visual Studio and Power BI.