F Kaliman
COO Level Operator, Scaling Ecommerce and Digital Ops, Business Plans
Compétences

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Portfolio
Expérience professionnelle
Operation Support
AXA • Temps plein
Oct 2011 - Jan 2015 • 3 yrs 3 mos
• Managed Business PMO and IT business management functions; oversaw vendor governance and enterprise application deployment including AFI Distributor Portal. • Selected as AXA Talent (top-performing employee pool) for two consecutive years in recognition of consistent high performance. Transvision: • Led full Amdocs core billing platform migration — completed within 9 months, establishing subscriber scalability foundation for a 900K+ base. • Reversed OPEX trajectory from +18% (2015) to −11% (2019), contributing to EBITDA margin expansion from 18% to 40% peak. • Delivered 5 enterprise applications (Sales App, Technician App, Passion Backend, Xstream, AFI Portal) from scope definition to production; managed cross-functional teams of 8–15. • Implemented digital workflow platforms for Sales and Technical Operations — achieved ~8% operational efficiency improvement. Integrated IT governance and KPI monitoring frameworks. • Directed enterprise-wide planning, PMO governance, and performance reporting across a USD 30M–60M annual revenue subscription portfolio. • Led annual corporate planning cycle and multi-year strategic roadmap; established executive KPI dashboards integrating financial, operational, and subscriber metrics. • Drove mass-market subscriber expansion from 150,000 to 900,000+ over portfolio cycle; oversaw cross-divisional execution monitoring. • Directed OTT Android Box (Xstream) launch — secured 100,000+ incremental subscribers pre-COVID, offsetting satellite revenue decline. • Directed enterprise growth strategy and platform repositioning during structural industry transition from satellite DTH to OTT; preserved 900,000 active subscribers across a multi-year transformation program. • Program-managed the Cubmu OTT platform launch — acquiring 100,000+ digital subscribers within 12 months; coordinated content, technology, distribution, and monetization workstreams simultaneously. • Led multi-year roadmap planning integrating product, IT, marketing ops
Operations & Technology
Citibank N.A. • Temps plein
May 2008 - Oct 2011 • 3 yrs 5 mos
Managed international FX operations, monitoring, and Central Bank reporting; contributed to Rainbow Project — a global core banking system enhancement initiative.