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Fawad Khan
@fawadkhan707
IT Infrastructure and Support
Pakistan
Anglais
À propos de moi
Hi, I'm Fawad Ahmad, a Professional IT Support & Microsoft 365 Administrator with 5+ years of experience helping businesses solve technical issues quickly and efficiently.
My services include:
Microsoft 365 Administration
Exchange Online & Outlook Support
Microsoft Intune
Entra ID (Azure AD)
User & License Management
Windows & Remote IT Support
Network & VPN Troubleshooting
IT Technical Support & IT Helpdesk
I believe in fast communication, reliable solutions, and 100% client satisfaction. Whether you're a small business or a growing company, I'm here to keep your IT running smoothly.
Compétences
Fawad Khan
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance technique
I will be your IT support or IT helpdesk, intune, intra id, microsoft 365 admin
Assistance technique
I will be your IT helpdesk
Portfolio
Expérience professionnelle
Not Found
Temps plein • 1 yr 11 mos
IT Infrastructure and Support
Jul 2025 - Present • 1 yr
Provided L2 IT support for local and remote users, ensuring prompt resolution of technical issues. Administered Microsoft 365 services, including Exchange Online, Intune, Azure Entra ID, user accounts, access permissions, and E5 licensing. Managed endpoint devices, laptop deployments, onboarding, and user access through Microsoft Intune. Supported email services, mailboxes, distribution groups, shared mailboxes, and Outlook troubleshooting. Resolved hardware, software, password, and VoIP-related issues using ITSM ticketing systems. Monitored and troubleshot network connectivity issue
ELV Support Engineer
Sep 2023 - Aug 2024 • 11 mos
Manage Internet, desktops, laser printers, laser scanners, and other computer hardware and peripherals. Coordinate with vendors, contractors, and clients for installation, upgrades, and issue resolution. Configure and support IP-based devices, cameras, NVRs/DVRs, and access control systems. Maintain system documentation, network diagrams, asset records, and maintenance reports. Preparing Attendance, reporting incidents, and preparing gate passes for visitors. Access Control management system, Relocating or moving existing equipment as required. Installing and upgrading operating systems and computer software. Managing and monitoring CCTV and Cameras.
Project Control Manager
Huawei • Temps plein
Aug 2022 - Sep 2023 • 1 yr 1 mo
Responsible for overall project planning and execution, & Daily communication with internal stakeholders/Frontline to execute planned activities. Working on Project automation tools like ISC for Material Booking, manual Site Sign and verify, ISDP Roll-out for QC dispatch, etc. Completion of the Site folder and uploading with full details, & maintaining the Daily Progress Tracker. Communicating with the on-site team leader and providing technical docs/solution, if required, and supporting in material management. Work on Different projects like Globe Project, RIC Project for all Philippine regions, and Permit Project Indonesia.
