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Federico S
@federico_scope
Customer Service Representative
Argentine
Espagnol
À propos de moi
I am a results-oriented Customer Service Representative with extensive experience in the banking sector, specializing in problem resolution and customer satisfaction. I am currently expanding my technical knowledge in Data Analysis (SQL and Python) to drive data-based decision making. I am seeking remote opportunities to apply my communication and analytical thinking skills in a professional growth environment.
Compétences
Federico S
hors ligne •
Voir mes services
Saisie manuelle de données
I will do fast and accurate data entry in excel and google sheets
Expérience professionnelle
Customer Service Representative
Banco Santander • Temps plein
Sep 2023 - Present • 2 yrs 8 mos
Management of banking services and efficient resolution of complex account inquiries. Maintaining high standards of satisfaction, attending to diverse customer needs. Identification of commercial opportunities and promotion of financial products, including insurance and specialized accounts. Strategic advice and support in high-pressure situations with customers.
