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felipebarcala

Felipe B

@felipebarcala

Food and Beverage Manager

Costa Rica
Espagnol, Anglais, Galicien
Certaines informations sont présentées en anglais.
À propos de moi
I am from Spain but I´ve been living in Costa Rica for 7 years. All these 7 years of hospitality experience, along with my passion for traveling, have helped me develop an understanding of what people expect when visiting Costa Rica, as well as learn how to differentiate between the various markets, each with its own budgets, expectations, and preferences. Over these years, I have had the opportunity to explore the country, its culture, people, and its limitations, making me more aware of what Costa Rica can offer and to what extent it can meet the needs and expectations of a traveler.... Plus d’infos

Compétences

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felipebarcala
Felipe B
hors ligne • 

Voir mes services

Voix du client (VoC)
I will provide remote assistance to hotel and vacation rental clients
De50 $US / projetPlus de détails
Assistance générale
I will manage your property while you are away
De30 $US / projetPlus de détails

Expérience professionnelle

Hotels_Etc.

F&B Manager

Hotels Etc. • Temps plein

Jan 2019 - Present • 7 yrs 5 mos

I work at the Hotel Riu Guanacaste and as the largest Resort in the country with 1041 rooms, the main challenge is organizing the hotel’s operations in a way that everything feels smooth and efficient without affecting the quality of service, while maintaining attention to detail and providing solutions whenever we are unable to satisfy the guest or during moments when the services feel more saturated. I have experience in efficient team management, problem-solving in unexpected situations, and working with tight budgets. I complemented my experience in the tourism sector and my university education with a Master’s degree in Hotel Management and Restaurant Business Management. The greatest challenge of my career has been the closure and reopening of the hotel due to renovations. The hotel was closed for six months, and the refurbishment was comprehensive, involving changes to the structure, services, and standards, all while working with a workforce that was 50% new.