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fmbrown12

Fabian B

@fmbrown12

AI automation, Web and App development, and cybersec built by someone who ships

Irlande
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I build software that does the job it was hired for. AI Automation: chat agents, content pipelines and workflow bots that cut manual work from your business. If a task repeats, it can be automated. Web & App Development: landing pages, full sites and web apps - fast, clean, built to convert, SEO baked in. Not templates with your logo on. Cyber Security: audits and hardening for websites, servers and self-hosted setups. Real fixes, not a checklist PDF. Trading bots: custom MT4/MT5 EAs, backtested before delivery. Straight answers, real timelines, working software. Message me first.... Plus d’infos

Compétences

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fmbrown12
Fabian B
hors ligne • 
Temps de réponse moyen de 2 heures

Voir mes services

Intégrations IA
I will build an ai chatbot or an automation that saves you time
De95 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Virgin_Media

Customer Retentions Specialist

Virgin Media • Temps plein

Jun 2021 - Feb 2026 • 4 yrs 8 mos

Specialised in customer retention within a high-volume call centre environment, focusing on preventing churn and securing long-term loyalty. Negotiated retention offers including package upgrades and discounts to balance satisfaction with revenue protection. Consistently exceeded monthly retention targets and revenue save quotas while de-escalating high-intensity cancellation requests and maintaining detailed CRM records.