
Franca U
Software Engineer
Compétences

Voir mes services

Expérience professionnelle
System Analyst
Ontario Government
Jan 2026 - Present • 4 mos
Supported internal OPS systems for 100+ users, resolving technical issues. Improved onboarding and access workflows, reducing processing time. Collaborated across teams to analyze incidents and escalate system defects. Updated technical documentation, system guides, and process references. Identified root causes and recommended ITSM-aligned workflow improvements. Supported readiness and validation activities for system changes and releases.
Project Management - Advanced Micro Devices (AMD)- Co-op
AMD • Temps plein
Apr 2025 - Present • 1 yr 1 mo
● Supported execution of enterprise-level technical projects, translating strategic objectives into trackable deliverables, timelines, and milestones ● Coordinated across engineering, operations, and business teams, ensuring alignment on priorities, dependencies, and risks ● Maintained governance artifacts including status reports, documentation, and progress tracking dashboards for leadership visibility ● Identified risks, blockers, and cross-team dependencies, proactively escalating issues to support timely decision-making ● Assisted in managing program execution workflows, ensuring initiatives remained measurable, structured, and aligned to broader organizational objectives ● Supported data-driven reporting and tracking of project performance using Excel, Jira, and internal systems ● Contributed to process improvements focused on scalability, consistency, and operational efficiency