
Francis S
Operations Virtual Assistant
Compétences

Voir mes services

Expérience professionnelle
Credentials Analyst
Independent Contractor • Freelance
Jan 2025 - Present • 1 yr 6 mos
- Manage multiple active credentialing cases for U.S. nursing board applicants in a fully remote environment. - Track regulatory documentation, monitor submission deadlines, and maintain structured follow-ups. - Maintain CRM accuracy using HubSpot to ensure up-to-date case status and communication logs. - Coordinate with candidates and regulatory institutions to prevent processing delays. - Maintain organized digital documentation aligned with compliance requirements.
Receptionist & Operations Support
Prodeo Hotel • Temps plein
Jun 2022 - Oct 2024 • 2 yrs 4 mos
- Managed reservations, scheduling, and booking system updates in a fast-paced hospitality environment. - Coordinated multi-channel communication (email, phone, online platforms). - Resolved scheduling conflicts and ensured smooth daily operational flow. - Maintained organized documentation and daily reporting logs. - Supported guest lifecycle management from inquiry to post-stay follow-up.
Administrative Assistant | Documentation & Records Management
Laboratorio Histodiagnostico Conspat • Temps plein
Jan 2019 - Dec 2019 • 11 mos
- Scheduled appointments and coordinated internal administrative workflows. - Maintained structured filing systems for sensitive medical documentation. - Ensured confidentiality and accuracy in record management. - Supported internal reporting and documentation control processes.