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Franco D
@franco_oliv
Ecommerce Operations and Digital Logistics Administrator
Argentine
Espagnol, Anglais, Portugais
À propos de moi
I balance a career in digital operations with a deep passion for narrative storytelling. My background in logistics has taught me the most important skill for a ghostwriter: absolute reliability. When you hire me, you aren't just getting a creative partner; you're getting someone who treats your story with professional rigor. Whether you need a short story, a novella, or immersive worldbuilding, I bring the same discipline, clear communication, and dedication to deadlines that I apply to my professional work
Compétences
Franco D
hors ligne •
Voir mes services
Ghostwriting
I will ghostwrite immersive fantasy and fiction stories
Portfolio
Expérience professionnelle
Company
Temps plein • 2 yrs 10 mos
e-commerce Analyst & Administrator
Apr 2025 - Jun 2026 • 1 yr 2 mos
Managed end-to-end operations for the Mercado Libre sales channel, coordinating the full operational workflow from bulk catalog processing and strict stock control to dispatch logistics. Led post-sales communication strategy and resolved technical and operational claims, ensuring customer retention and maintaining top-tier account reputation metrics. Centralized operational accounting tasks, managing invoice and shipping manifest issuance, payment reconciliation, and auditing commercial current accounts. Negotiated directly with strategic suppliers to resolve technical issues and delivery delays, significantly reducing supply chain downtime.
Administrator & Manager
Apr 2023 - Dec 2024 • 1 yr 8 mos
Directed daily commercial operations for high-volume digital sales channels with a critical flow of 500 daily sales, operating simultaneously across Mercado Libre and a proprietary Prestashop web store. Coordinated the logistics chain and dispatch workflows, optimizing collection point assignments and supervising rapid shipping operations (Mercado Envíos FLEX) under strict deadlines. Resolved high-complexity claims and incidents through personalized client service, managing direct corporate escalations with Mercado Libre technical support representatives. Executed cash management and commercial invoicing duties, controlling general cash flow, petty cash, customer collections, and accurate delivery note issuance. Processed large-scale databases and spreadsheets, optimizing archive management and ensuring highvolume inventory data accuracy.
