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franmartinezv

FranMartinez

@franmartinezv

Customer Support Sales Assistance Client Communication

Allemagne
Espagnol, Anglais, Allemand
Certaines informations sont présentées en anglais.
À propos de moi
Are you overwhelmed with customer messages and need someone reliable to handle them professionally? I will help you manage your customer support through email and chat, ensuring fast, clear, and friendly communication. I’m reliable, detail oriented, and easy to work with. Whether you need support with customer service, communication, or administrative tasks, I’m here to help you get things done.... Plus d’infos

Compétences

f
franmartinezv
FranMartinez
hors ligne • 
Temps de réponse moyen de 54 heures

Voir mes services

Qualification des prospects
I will manage your spanish speaking leads and follow up

Expérience professionnelle

Primark

Retail and Customer service assistance

Primark • Temps partiel

Sep 2025 - Jan 20264 mos

▪ Worked in a busy retail store helping customers with questions, returns and finding products. ▪ Supported the sales floor by organizing merchandise and keeping the store in order during high-traffic hours..

Key account manager

Mabe de El Salvador • Temps plein

Feb 2020 - Oct 20233 yrs 8 mos

▪ Opened new accounts and expanded sales channels with major retailers including PriceSmart and Freund. ▪ Achieved over 50% sales growth with strategic clients through relationship management and commercial planning. ▪ Built and managed a client portfolio exceeding $200K in revenue within two years.

Teleperformance

Customer Service Agent

Teleperformance • Temps plein

Aug 2019 - Feb 20206 mos

▪ Served as the first point of contact for clients, handling product inquiries, orders. ▪ Managed client issues, product inquiries and post-sales communication.