
Angie Quintero
Vetted Pro
Level 2
More Time, More Focus, More Results! Experienced virtual assistant
Certifié par Fiverr Pro
Angie Quintero a été sélectionné par l'équipe Fiverr Pro pour son expertise.
Certifié pour
Assistant virtuel
Compétences

Voir mes services


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25 $US
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heurePortfolio
Expérience professionnelle
Claims & Marketing Coordinator
Elite Resolutions • Temps plein
Oct 2022 - Apr 2024 • 1 yr 6 mos
● Orchestrated end-to-end claims management by acting as the primary liaison among clients, contractors, attorneys, and adjusters, ensuring seamless coordination, timely case preparation, and proactive identification of red-flag issues during intake reviews. ● Assisted with settlement negotiations, claim filings, litigation/appraisal/mediation prep, and client follow-ups to ensure accuracy and positive outcomes. ● Managed marketing and business development by designing promotional materials, optimizing online presence, and driving referral growth. ● Enhanced efficiency by standardizing workflows, streamlining communication, and implementing strategic process improvements.
Bilingual Call Center Supervisor
Teleperformance • Temps plein
Apr 2019 - Jun 2022 • 3 yrs 2 mos
● Administered control over supervision and training of bilingual financial services advisors (English & Spanish) through training, coaching, and performance management. ● Conducted quality assurance and compliance monitoring to improve call handling metrics and maintain adherence to standards. ● Identified performance gaps and implemented targeted coaching strategies to enhance employee behavior, elevate team performance, and strengthen overall customer experience. ● Resolved escalated cases while supporting employee growth and professional development to elevate productivity.
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Détails de la notation
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- Qualité de la livraison
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Trier par
vickisanders77

États-Unis
Overall, I was pleased with the communication, professionalism, politeness, and quick response time throughout the project. However, I was disappointed in the formatting quality of the final contract compared to the sample I originally provided. Several sections with numbered and lettered subparagraphs...
websiteformula
Client récurrent

États-Unis
I was highly impressed with the level of understanding and professionalism Angie has about doing virtual assistant work. I'm looking forward to hiring her to be my personal VA!
Jusqu’à 50 $US
Prix
1 jour
Durée
caitlyn_kumi
Client récurrent

États-Unis
My creator business and media company grew really quickly in two months and Angie stepped in to help keep me organized and complete my priority tasks daily.
pesco_eng
Client récurrent

États-Unis
The virtual assistant delivered excellent service from start to finish. Communication was clear, timely, and professional, and she handled all tasks with strong attention to detail. She demonstrated solid organizational skills and a proactive approach, often anticipating needs before being asked. The...
mohsen1353
Client récurrent

États-Unis
Angie was a great help to our data collection and listing project. She showed up for the initial consultation, and the training went smoothly. The delivery was done in a timely manner. We are very happy with the outcome. Looking forward to working with her again.