Freya Grace

E-Commerce Risk and Compliance Consultant

Freelance • Indépendant

Aug 2022 - Present • 4 yrs 2 mos

Provide advanced risk mitigation, policy consultation, and dashboard recovery services for international digital storefronts across global e-commerce marketplaces. Audit store performance metrics and internal notification logs to isolate underlying operational triggers behind merchant penalties, listing suppression, and account restrictions. Formulate rigorous, policy-backed verification frameworks and custom correspondence packages to address strict identity validation criteria and supply chain authenticity checks. Guide online merchants through managing transaction defects, resolving intellectual property flags, and organizing supplier documentation to align precisely with platform regulatory standards. Strategically coordinate account security recovery plans to lift active selling bans, secure frozen business cash flows, and restore full operational capabilities for high-volume corporate seller profiles.