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frxnk12cr

Francisco E

@frxnk12cr

Process Lead

Costa Rica
Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am a Customer Relations and Escalations professional with over 10 years of experience at HP Inc. I specialize in driving process improvements, operational excellence, and stakeholder collaboration. I am a trusted Subject Matter Expert skilled in documentation governance, Lean methodologies, and resolving complex escalations to improve service delivery.... Plus d’infos

Compétences

f
frxnk12cr
Francisco E
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Efficacité et automation des entreprises
I will create professional sops process maps and workflow documets

Expérience professionnelle

WNS_Global Services

Reservation Agent

WNS Global Services

Jan 2012 - Present • 14 yrs 9 mos

Handled travel reservations and customer inquiries. Responsible for booking accuracy, managing itinerary changes, and providing professional service within the travel and hospitality sector.