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Gabriela M
@gabrielamancero
Customer Support Operations Specialist
Équateur
Espagnol, Anglais
À propos de moi
I am a Customer Support and Operations Specialist with 7+ years of experience supporting customers in remote environments across e-commerce, travel, and hospitality. I have a strong background in email and chat support, documentation, process coordination, and issue resolution.
Compétences
Gabriela M
hors ligne •
Temps de réponse moyen de 11 heures
Voir mes services
Assistance générale
I will provide bilingual customer support and virtual assistant services
Expérience professionnelle
E-commerce Operations & Customer Support Specialist
FreshCommerce
Apr 2023 - Present • 3 yrs 3 mos
Managed customer support, order coordination, product listings, and social media operations for an online boutique specializing in premium fashion brands. Handled customer inquiries through chat and social media, coordinated logistics and deliveries, managed inventory tracking, and created marketing content using Canva and AI tools. Experienced in e-commerce operations, multitasking, organization, and remote communication.
