Gabriela

Administrative Virtual Assistant

Freelancer.com • Freelance

Oct 2025 - Mar 2026 • 5 mos

Administrative virtual assistant, customer support, lead generation, appointment setting. Email support, live chat, ticket management, Freshdesk, Help Scout, Intercom, Zendesk, knowledge base, FAQ writing, macros, canned responses, order inquiries, complaint handling, escalation, CSAT, response time, cold email outreach, LinkedIn prospecting, Apollo, Sales Navigator, Hunter, Snov, email verification, lead scraping, list building, ICP targeting, B2B leads, decision-maker research, Instantly, Lemlist, Mailshake, follow-up sequences, appointment booking, discovery calls, CRM entry, HubSpot, Zoho, Airtable, Google Workspace, Microsoft 365, spreadsheet automation, Google Forms, Zapier, data scraping, data mining, web research, data verification, database cleanup, PDF conversion, OCR, copy-paste, transcription, translation, proofreading, document formatting, product upload, invoice processing, payroll support, Gusto, Deel, bookkeeping, reconciliation, Xero, receipt tracking, project management, ClickUp, Basecamp, Slack, WhatsApp Business, Zoom, Loom, screen recording, training videos, SOP writing, Notion wiki, quality control, reporting, weekly summaries. Additional: Shopify order support, Amazon customer messages, Etsy convos, Gmail filters, shared inbox, Front, Missive, Gorgias macros, Aircall, Dialpad, OpenPhone, Google Voice, Calendly booking, SalesLoft, Outreach, Zoominfo, Lusha, RocketReach, Seamless.AI, PhantomBuster, Expandi, Waalaxy, Dux-Soup, Clay enrichment, Bardeen, Octoparse, ParseHub, Instant Data Scraper, Airtable automations, Coda, Smartsheet, Jotform, Typeform, DocuSign, Adobe Acrobat, Grammarly, Otter.ai, Rev, Trint, Google Translate, DeepL, ChatGPT prompting, email templates, scripts, objection handling, reactivation, no-show follow-up. Results: shorter response times, larger prospect lists, booked meetings, accurate records, organized systems, dependable availability, adaptable, reliable, fast learner, multitasker, self-motivated, professional.

GoHighLevel Virtual Assistant

Upwork • Freelance

Feb 2024 - Jul 2024 • 5 mos

GoHighLevel virtual assistant, GHL specialist, CRM automation, sub-account setup, snapshot deployment, pipeline building, opportunity stages, workflow automation, trigger links, custom fields, custom values, smart lists, tags, lead capture forms, surveys, funnel building, website builder, landing pages, calendar booking, appointment reminders, missed call text-back, two-way SMS, email campaigns, drip sequences, nurture campaigns, reactivation campaigns, review requests, reputation management, Twilio, LC Phone, A2P 10DLC registration, Mailgun, SMTP, domain verification, DNS, SPF, DKIM, DMARC, Zapier, Make, webhooks, API integration, Stripe, invoices, payment links, memberships, courses, communities, social planner, conversation AI, chatbot, voice AI, call tracking, reporting dashboards, lead sources, attribution, contact import, data cleaning, deduplication, Facebook Lead Ads, Google Ads integration, client onboarding, agency support, white label, SaaS mode, ticket handling, client support, troubleshooting, QA testing, workflow debugging, SOP documentation, Loom training, real estate, dental, med spa, roofing, HVAC, coaching, mortgage, law firm, home services niches. Additional: HighLevel Marketplace, Stripe Connect, Google Business Profile integration, GMB messaging, Facebook Messenger, Instagram DMs, WhatsApp integration, Calendly migration, ActiveCampaign migration, ClickFunnels migration, Kajabi migration, Mailchimp import, HubSpot import, Go High Level Mobile App, Lead Connector, Zapier catch hooks, JSON payloads, conditional logic, if-else branches, wait steps, goal events, internal notifications, round-robin calendars, team calendars, class booking, forms embed, iframe, custom code, CSS tweaks, JavaScript snippets, Google Tag Manager, Meta Pixel, Conversions API. Results: automated follow-ups, faster lead response, higher booking rates, clean pipelines, less manual work, accurate tracking, scalable systems, dependable, technical, solution-oriented.

Social Media Virtual Assistant

Freelancer.com • Freelance

Jun 2023 - Nov 2023 • 5 mos

Social media virtual assistant for Instagram, Facebook, TikTok, LinkedIn, X, Pinterest, YouTube Shorts. Content calendar, content scheduling, Meta Business Suite, Buffer, Hootsuite, Later, Planoly, Metricool, caption writing, hashtag research, reel editing, CapCut, Canva, carousel design, story templates, thumbnail creation, brand kit, visual consistency, video trimming, subtitles, audio trends, post scheduling, community management, comment replies, DM responses, engagement growth, follower growth, audience targeting, influencer outreach, collaboration pitching, UGC coordination, giveaway management, competitor analysis, niche research, analytics reports, insights tracking, reach, impressions, saves, shares, click-through, monthly performance summary, A/B testing, Facebook Ads support, boosted posts, Ads Manager reporting, Pinterest pins, blog repurposing, newsletter snippets, Mailchimp, ChatGPT drafting, brand voice, tone guidelines, profile optimization, bio rewriting, link-in-bio, Linktree, Google Business Profile, review responses, reputation management, crisis monitoring, Notion content tracker, Airtable, Google Sheets, Loom walkthroughs, client approvals, weekly check-ins. Additional: Sprout Social, Agorapulse, SocialBee, Sendible, Loomly, Iconosquare, Sked Social, Later Linkin.bio, Adobe Express, VistaCreate, InShot, VN Editor, Descript, Runway, Midjourney, Canva Magic Studio, Reels covers, Stories highlights, polls, quizzes, Q&A stickers, channel broadcast, Threads, Snapchat Spotlight, Reddit community, Discord moderation, Facebook Groups, group admin, member approvals, engagement pods, UTM tracking, bit.ly, Google Analytics 4, Looker Studio reports, affiliate links, product tagging, Instagram Shop, TikTok Shop listings, seasonal campaigns, holiday promotions. Results: consistent posting, stronger engagement, steady follower growth, cohesive branding, organized pipeline, reliable delivery, creative, trend-aware, responsive, deadline-driven, collaborative.