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gelassoldat

Ryan B

@gelassoldat

I build AI powered data dashboards

États-Unis
Anglais, Hindi
Certaines informations sont présentées en anglais.
À propos de moi
I build custom dashboards that classify and track data, powered by a mix of rule-based logic and AI. There's a live one in my portfolio you can click through and try. Before this, I spent 13 years at American Express, most recently leading a team doing AI quality and human data operations: reviewing model outputs, running annotation teams, and building the quality standards production AI models were measured against. That work is why I'm careful about accuracy, edge cases, and the difference between a classifier that looks right and one that is. Got data you can't see clearly? Message me.... Plus d’infos

Compétences

g
gelassoldat
Ryan B
hors ligne • 

Voir mes services

Intégrations IA
I will build custom ai powered dashboards
De150 $US / projetPlus de détails

Portfolio

Expérience professionnelle

American_Express

American Express

Temps plein • 13 yrs 6 mos

Senior Analyst

Aug 2022 - Oct 2025 • 3 yrs 2 mos

Focused on AI quality and human data operations, specifically reviewing model outputs and leading data annotation teams. Responsible for shaping quality standards to ensure accurate and consistent results within the AI systems. Leveraged operational discipline and a quality-focused approach to bridge the gap between technology and user needs.

Analyst

Aug 2019 - Sep 2022 • 3 yrs 1 mo

Worked within operations and customer servicing departments to support business analytics and process improvements. Contributed to the human side of system evaluation and operational discipline. Applied descriptive analysis and business analytics skills to maintain high standards of service and operational efficiency.

Lead CCP

May 2012 - Aug 2019 • 7 yrs 3 mos

Served on the frontline of customer support, gaining deep insights into customer experience and service excellence. Managed customer interactions and ensured high-quality service delivery. This foundational role provided extensive experience in understanding user needs and the importance of detail in service operations.