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giiutambo

Anna O

@giiutambo

Customer Success and Experience Intern

Brésil
Anglais, Espagnol
Certaines informations sont présentées en anglais.
À propos de moi
I’m an International Relations graduate with a technical background in Foreign Trade, focused on management, strategy, and people development. I value sustainability, organization, and long-term growth, and I like turning ideas into practical results through planning and collaboration. I translate and localize into native Brazilian Portuguese, with a professional tone, strong grammar, clear human communication, and content that feels natural for Brazilian audiences. When relevant, I adapt wording and calls to action to support conversion while keeping your original intent. Nothing forced.... Plus d’infos

Compétences

g
giiutambo
Anna O
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Contenus de site web
I will translate and localize your website into pt brwebsite translation
De15 $US / projetPlus de détails

Expérience professionnelle

Customer Success and Experience Intern

VExpenses • Temps plein

Jun 2025 - Present • 11 mos

I currently work as a Customer Success & Customer Experience Intern, supporting clients with day-to-day service, communication, and problem-solving. Because I use written Brazilian Portuguese daily in customer interactions, I have a strong command of grammar, agreement rules, and formal tone, ensuring messages are always clear, professional, and well-structured. During my time in the position, I earned my manager’s trust and recognition after hitting the quarterly targets and achieving the highest conversion rate of the quarter. I’m known not only for performance, but also for maintaining a human, empathetic approach with customers—building rapport while staying focused on results. I work well under pressure, consistently meet deadlines, and always prioritize quality and reliability in everything I deliver.