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Georgina Zepeda
@gina_zepeda
Psycology Driven Customer Sucess, Smart Excecutive Assistant
Mexique
Espagnol, Anglais
À propos de moi
Hi! I am Georgina , a Bilingual Executive Assistant and Customer Success Specialist. As a Psychology student pursuing a Masters in Clinical Hypnosis, I research personality types and temperaments; using active listening and empathy to resolve conflicts and build client loyalty. Backed by hotel supervision, auditing experience and cost control, you will feel the support of a strong organization behind your business, driven by modern AI productivity tools.
Compétences
Georgina Zepeda
hors ligne •
Voir mes services
Succès client
I will be your bilingual customer success and smart suppor specialist
Expérience professionnelle
Project Coordinator and Team Lead
Construction • Temps plein
Dec 2019 - Jul 2025 • 5 yrs 7 mos
Assisted with site layouts and plan tracking to help prepare excavation areas for formwork crew. Also, acted as a helpful bilingual bridge to ensure smooth communication between Spanish speaking workers and English speaking foremen.
Hospitality, Supervisor, Auditing and Guest Relations
Hotel • Temps plein
Mar 2009 - Sep 2019 • 10 yrs 6 mos
Managed high end hospitality operations across international luxury resorts. Led frontline receptions and public relations teams, handled complex comflict resolution, departamental cost control, and conducted rigorous cash and night financial auditing across multiple properties. Optimized daly processes to deliver premium guest experiences and ensure administrative correctness.
