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giuliana1907

Giuliana P.

@giuliana1907

Customer Support Specialist German and English

Roumanie
Anglais, Allemand, Espagnol, Roumain
Certaines informations sont présentées en anglais.
À propos de moi
I am a dedicated Customer Support Specialist with experience in handling emails, invoices, and communication with clients in both German and English. I can help you with professional email support, responding to customers, managing inquiries, and providing administrative assistance. I am detail-oriented, reliable, and always focused on delivering high-quality work on time. I am here to support your business and make your daily tasks easier.... Plus d’infos

Compétences

g
giuliana1907
Giuliana P.
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance client
I will provide professional customer support in german and english
De5 $US / projetPlus de détails

Expérience professionnelle

Genpact

Accounts Payable Specialist

Genpact • Temps plein

Apr 2024 - Present • 2 yrs 2 mos

I handle accounts payable inquiries and provide customer support for internal users and external vendors. I manage invoice status checks, approvals, and routing requests to the correct teams. I communicate daily via email and phone in German and English, ensuring accurate and timely responses.

Teleperformance

Customer Support Representative

Teleperformance • Temps plein

Sep 2022 - Apr 2024 • 1 yr 7 mos

I provided customer support in German and English for airline passengers, handling 50–70 calls daily. I assisted with flight changes, cancellations, and general inquiries while maintaining a professional and solution-oriented approach in high-pressure situations.