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gloria_dominik

Gloria R.

@gloria_dominik

I will be your french assistant virtual for data entry and admin tasks

Madagascar
Anglais, Français, Malgache
Certaines informations sont présentées en anglais.
À propos de moi
Professional virtual assistant and former agency manager with 8 years of experience in business administration and customer relations. Expert in French with conversationnal English skills, I offer high level support for entrepreneurs. My background as an Assistant to a Commercial Director and Agency Manager in the security industry has built my rigor and organization skills. I specialize in administrative management customer support and data organization. I am dedicated to helping businesses growly handling their daily operations with the precision and reliability of a seasonned professional.... Plus d’infos

Compétences

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gloria_dominik
Gloria R.
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance générale
I will be your french virtual assistant
De10 $US / projetPlus de détails

Expérience professionnelle

Virtual Assistant (Car rental management)

Family business (Car rental) • Freelance

Sep 2024 - Present • 2 yrs

Managing remote operations for a car rental business. I handle customer inquiries, booking schedules, and contract preparation. I am responsible for ensuring smooth communication between the business and its clients, providing reliable administrative support to optimize daily fleet management.

VIGIE HIGH TECH SECURITY

Temps plein • 8 yrs

Agency Manager

Nov 2021 - Aug 2024 • 2 yrs 9 mos

Promoted to Agency Manager while maintaining my role as Key Account Manager. I balanced high-level agency leadership with direct customer relations and sales support. My dual role involved managing office operations, supervising staff, and ensuring the satisfaction of our most important clients in the security industry.

Executive Assistant & Customer Support Specialist

Aug 2016 - Nov 2021 • 5 yrs 3 mos

Supported the Commercial Director in daily operations while managing a diverse portfolio of customer accounts. Handled administrative tasks, billing, and client inquiries with high rigor and confidentiality.