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Gaurav Mahana
@gmahana_91
Level 1
Computer Repair, Remote IT Technical Support, Printer Support , Data Analyst
Inde
Punjabi, Anglais, Hindi
À propos de moi
Hi, I'm Gaurav, an IT Remote Technical Support Specialist with over 10 years of experience. I help individuals and businesses resolve computer and technical issues with fast, reliable, and professional support. My expertise includes computer repair, laptop troubleshooting, Windows 11 and Mac support, gaming PC optimization, printer troubleshooting, hardware errors, virus removal, and malware cleanup. I focus on accurate diagnosis, effective solutions, and excellent client satisfaction. Let me help you keep your technology running smoothly.
Compétences
Gaurav Mahana
20 $US/heure
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance technique
I will fix printer printing and connection problem remotely
Assistance technique
I will fix windows PC laptop and computer issues remotely
Vous souhaitez travailler sur une base horaire ?
Dites à Gaurav Mahana ce dont vous avez besoin.
20 $US
/
heurePortfolio
Expérience professionnelle
Technical Support Engineer
SVTB MEDIA PRIVATE LIMITED • Temps plein
Nov 2024 - Present • 1 yr 10 mos
Diagnose and resolve technical issues through phone, email, in-person, and remote support. Troubleshoot network, USB, and wireless printers, including driver and connectivity issues. Configure and troubleshoot routers, IP conflicts, DNS, and connectivity problems. Perform hardware and software diagnostics for desktops and laptops. Analyze recurring support-ticket data using SQL to identify fault patterns and support proactive maintenance. Create tracking sheets and summaries to monitor issue volume, resolution time, and recurring problems.
87 Avis
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