Grace Stephen

Lead generation

Real Estate Specialists

Nov 2025 - May 2026 • 6 mos

Supported businesses and sales teams by managing lead generation, prospect outreach, customer communication, and CRM organization to improve conversions and increase revenue opportunities. Worked closely with business owners, agencies, and service providers to identify qualified prospects, maintain consistent follow-ups, and keep sales pipelines organized and active. Handled outbound and inbound communication through email outreach, follow-up messages, and prospect engagement to help move leads through the sales funnel efficiently. Assisted in qualifying leads based on client requirements, ensuring sales teams focused on high-intent prospects with stronger conversion potential. Managed CRM systems by updating customer information, tracking interactions, monitoring pipeline progress, and maintaining accurate sales records for better workflow and reporting. Supported appointment setting, sales coordination, and relationship management to improve response rates and booked meetings. Applied strong communication, persuasion, and organizational skills to help businesses maintain professional client interactions, strengthen customer relationships, and create more opportunities for closed deals and long-term growth. Experienced in working with B2B and B2C sales processes while maintaining professionalism, confidentiality, and consistent support throughout the sales cycle.

Sales Representative | Client Acquisition Specialist

Business

Aug 2025 - Feb 2026 • 6 mos

Supported businesses and sales teams by managing lead generation, prospect outreach, customer communication, and CRM organization to improve conversions and increase revenue opportunities. Worked closely with business owners, agencies, and service providers to identify qualified prospects, maintain consistent follow-ups, and keep sales pipelines organized and active. Handled outbound and inbound communication through email outreach, follow-up messages, and prospect engagement to help move leads through the sales funnel efficiently. Assisted in qualifying leads based on client requirements, ensuring sales teams focused on high-intent prospects with stronger conversion potential. Managed CRM systems by updating customer information, tracking interactions, monitoring pipeline progress, and maintaining accurate sales records for better workflow and reporting. Supported appointment setting, sales coordination, and relationship management to improve response rates and booked meetings. Applied strong communication, persuasion, and organizational skills to help businesses maintain professional client interactions, strengthen customer relationships, and create more opportunities for closed deals and long-term growth. Experienced in working with B2B and B2C sales processes while maintaining professionalism, confidentiality, and consistent support throughout the sales cycle.

Cold Caller & Lead Generation Specialist

Real Estate Specialists

Sep 2025 - Sep 2025 • 0 mos

Conducted outbound cold calling campaigns for real estate agents, brokers, and property investment companies to generate qualified leads, nurture prospects, and schedule appointments with motivated buyers and sellers. Engaged homeowners, investors, and potential clients through professional conversations designed to build trust, uncover interest, and create new sales opportunities. Many real estate businesses struggle with inconsistent lead flow, unanswered follow-ups, low response rates, and spending too much time contacting unqualified prospects. I helped solve these challenges by maintaining consistent outreach, properly qualifying leads, and ensuring timely follow-ups that kept prospects engaged throughout the sales process. Handled objections confidently, identified motivated sellers and serious buyers, and filtered out low-interest contacts before passing leads to the sales team. Assisted in reducing missed opportunities caused by poor CRM organization, delayed communication, and weak prospect nurturing systems. Key responsibilities included cold calling property owners, lead qualification, appointment setting, CRM management, follow-up coordination, prospect nurturing, and updating client records. Maintained organized pipelines to help sales teams focus on high-potential leads instead of wasting time on uninterested contacts. Contributed to improving pipeline consistency, increasing booked appointments, strengthening client communication, and creating more conversion opportunities for real estate professionals looking to scale their outreach and close more deals.