Grace

Social Media & Virtual Assistant

Start-Up Business Consulting • Freelance

Mar 2025 - Dec 2025 • 9 mos

Managed day to day social media tasks including scheduling posts, monitoring engagement, and responding to client queries. Created content calendars and coordinated with the marketing team for consistent brand messaging. Performed administrative support, such as data entry, email management, and client onboarding. Implemented automation tools to reduce repetitive tasks, allowing the team to focus on growth strategies. Helped startups improve online presence and customer engagement, resulting in a 20% increase in social media reach and leads.

Framer Web Designer & Developer

Bright Direction Training Ltd • Freelance

May 2025 - Aug 2025 • 3 mos

Designed and developed modern, responsive websites using Framer, delivering fully interactive and visually appealing layouts for startups and small businesses. Created custom components, animations, and interactive UI elements to enhance user experience. Integrated CRM systems like HubSpot and Zoho for automated lead management, email follow-ups, and tracking customer interactions. Collaborated closely with clients to understand branding and content needs, delivering projects on time. Developed reusable templates and documentation, enabling clients to easily update their websites. Optimized website speed, SEO, and responsiveness across devices, increasing engagement by 40%.

Shopify Ecommerce Virtual Assistant

Brandon Harding • Freelance

Jan 2025 - Apr 2025 • 3 mos

Managed day-to-day Shopify and ecommerce support for online stores, assisting with product listings, product information, order management, customer communication, store organization, and routine administrative tasks. Supported store owners by keeping product pages accurate and organized, updating product details, monitoring orders, and helping maintain a smooth customer experience. Assisted with ecommerce content and promotional activities by preparing product descriptions, organizing images and product information, creating Canva graphics, and supporting social media content connected to store promotions. Handled repetitive administrative tasks efficiently while maintaining attention to detail and consistency across store operations. Provided virtual assistance with customer inquiries, basic order-related communication, data entry, research, spreadsheet updates, and general ecommerce administration. Worked with store owners to understand their processes, prioritize daily tasks, and reduce the workload involved in managing an online business. Also supported social media and marketing activities for ecommerce brands, including content preparation, promotional posts, outreach, and audience engagement. Focused on helping online businesses stay organized, improve their product presentation, and maintain consistent day-to-day operations