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gulamgauss

Shaikh S

@gulamgauss

Cloud Support Engineer

Inde
Certaines informations sont présentées en anglais.
À propos de moi
I am a Cloud Support Engineer with over 5 years of experience across AWS, Azure, and GCP. I specialize in incident management, cloud infrastructure troubleshooting, and automation solutions to ensure service reliability. I leverage my expertise in generative AI and machine learning to deliver innovative, customer-focused technical support.... Plus d’infos

Compétences

g
gulamgauss
Shaikh S
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Gestion du cloud
I will handle your AWS cloud management backups and performance
De30 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Atos

Cloud Support Engineer

Atos • Temps plein

Feb 2021 - Present • 5 yrs 5 mos

Provide technical support for cloud-related issues across AWS, Azure, and GCP. Troubleshoot cloud infrastructure issues, ensuring minimal downtime and optimal service reliability. Manage support tickets within SLAs and offer customer guidance with clear technical solutions. Monitor cloud service health, proactively respond to alerts, and implement automation solutions while ensuring adherence to security best practices.