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Gus Martinez
@gusomartinez
Business Operations and Process Consultant
Argentine
Anglais, Espagnol, Portugais
À propos de moi
I help small business owners fix what's not working.
With 20+ years of hands-on experience in hotel management, logistics, and entrepreneurship, I know what it takes to run a real business with limited resources.
What I do:
• Audit and reorganize internal processes
• Implement AI tools to automate repetitive tasks
• Analyze costs and margins to find where money is leaking
I work remotely with businesses in hospitality, retail, logistics, and professional services across Latin America, Spain, and beyond.
No fluff. No jargon. Real results from session one.
Compétences
Gus Martinez
hors ligne •
Voir mes services
Efficacité et automation des entreprises
I will diagnose and optimize your operations using ai tools
Contenu pour réseaux sociaux
I will create ai powered social media and email content
Expérience professionnelle
Business Owner & Operations Manager
Laundry • Freelance
Jul 2013 - Present • 12 yrs 10 mos
Founded and managed an industrial laundry business for 13+ years. Full ownership of operations, administration, client relationships, and team management. Key responsibilities: • Built operational processes and workflows from zero • Managed costs, pricing, and profit margins • Handled client acquisition and retention • Led a small team through daily operations Running my own business for over a decade taught me exactly where small businesses struggle: lack of systems, unclear numbers, and no time to step back and think strategically. That's what I now help others fix.
General Manager
Hotels Etc. • Temps plein
Apr 2009 - Sep 2014 • 5 yrs 5 mos
Full operational management of a 3-star hotel from opening day. Built and led a team of 25+ people across all departments: front desk, housekeeping, maintenance, food & beverage, and administration. Key responsibilities: • Designed and implemented all internal processes from scratch • Managed budgets, costs, and P&L reporting • Handled vendor negotiations and supplier relationships • Achieved consistent occupancy targets in a competitive market This experience gave me deep understanding of how small businesses operate under pressure and where most operational inefficiencies hide.
