
Hadiyatul M
Virtual Assistant I Customer Support I Administrative Support
Compétences

Voir mes services


Portfolio
Expérience professionnelle
Freelance Affiliate Marketer
TikTok • Indépendant
Jan 2023 - Present • 3 yrs 4 mos
• Managed product promotion on TikTok affiliates platform, driving consistent sales conversions through targeted content. • Created and curated promotional content independently, maintaining a regular posting schedule and adapting strategies based on audience engagement. • Tracked performance metrics and optimized promotional approaches to improve click-through and conversion rate. • Handled all business communications, scheduling, and self-reporting with full autonomy, demonstrating strong self-management and discipline.
Freelance Affiliate Marketer
Shopee • Indépendant
Jan 2023 - Present • 3 yrs 4 mos
• Managed product promotion on Shopee affiliate platform, driving consistent sales conversions through targeted content. • Created and curated promotional content independently, maintaining a regular posting schedule and adapting strategies based on audience engagement. • Tracked performance metrics and optimized promotional approaches to improve click-through and conversion rate. • Handled all business communications, scheduling, and self-reporting with full autonomy, demonstrating strong self-management and discipline.
Customer Support & Administrative Assistant | PT Dewangga Lil Hajj Wal Umrah
Not Found • Temps plein
Nov 2019 - Mar 2020 • 4 mos
• Assisted customers through the full registration process – from initial inquiry and document verification, through to departure and return confirmation of Hajj & Umrah travel. • Managed registration data and travel documents with high precision, achieving a data error rate close to 0%. • Conducted regular follow-ups with customers via phone and messaging, strengthening trust and service satisfaction. • Prepared schedules, organized filing systems, and supported day-to-day office administration to ensure smooth operations.