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Hagop Ipdjian
@hagop_ipdjian
Operations and Client Delivery Specialist
Arménie
Anglais, Arménien, Grec
À propos de moi
I help accountancy firms, consultancies and nonprofits turn scattered work into clear workflows, ownership and deadlines. I bring 15+ years of international programme, project and B2B client-management experience. I map onboarding and delivery processes, build Excel or Google Sheets trackers and KPI dashboards, document SOPs, organise reporting routines and coordinate implementation. I work remotely in professional English, communicate well and treat confidentiality as a core delivery requirement. My role is operational; I do not provide accounting, tax, legal or specialist fundraising advice.
Compétences
Hagop Ipdjian
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Gestion de projet
I will audit and improve your client onboarding workflow
Gestion de projet
I will build an operations tracker, KPI dashboard and sop
Portfolio
Expérience professionnelle
Programmes Director / Programme Manager
Tufenkian Foundation • Temps plein
Nov 2023 - Present • 2 yrs 10 mos
Joined the Tufenkian Foundation in November 2023 and progressed from project coordination and programme management to Programmes Director. Lead the planning and delivery of programmes involving workplans, budgets, procurement, timelines, risks, partners and reporting. Coordinate municipalities, communities, suppliers, contractors, donors and international stakeholders; translate complex requirements into practical workflows, monitor delivery and resolve implementation obstacles. Contribute to partnership development, proposals, presentations, process improvement and structured management reporting.
