Muhammed A

Business Center Operator

Café Fabrique

Nov 2025 - Present • 8 mos

Supported customers with printing, typing, document formatting, scanning, internet research, and computer services while maintaining accuracy and professionalism. I handled multiple customer requests each day, ensuring every task was completed efficiently and to a high standard. My ability to manage different assignments, communicate effectively, and pay close attention to detail helped create a positive customer experience and improved overall service delivery.

Receptionist

Marriott International • Freelance

Nov 2024 - Dec 2024 • 1 mo

As a Receptionist, I welcomed guests, managed reservations, responded to inquiries, and coordinated front desk operations while providing professional customer service. I assisted numerous guests daily, ensuring efficient check-ins, timely support, and a welcoming experience. By maintaining organized records, resolving guest concerns promptly, and communicating effectively with different departments, I contributed to smooth hotel operations and consistently delivered excellent service.

Travel Advisor

Travel Experiences Reimagined

Dec 2023 - Aug 2024 • 8 mos

As a Travel Advisor at Dreamport, I successfully assisted 50+ clients each month by providing personalized travel solutions, flight research, itinerary planning, and booking support. I focused on understanding each client's travel needs and delivering accurate, reliable, and customer-focused recommendations. Through clear communication, attention to detail, and problem-solving, I helped clients make informed travel decisions while ensuring a smooth and professional experience. This role strengthened my customer service, relationship management, and administrative skills while consistently maintaining a high standard of service and client satisfaction.