Parcourir les catégories
Explorer
Fiverr Pro
Français
$
USD

Salesforce CRM Certified consultant
Compétences

Voir mes services


Salesforce CRM counsultant
Coach • Temps plein
Jun 2022 - Jun 2026 • 4 yrs
Salesforce Developer/ Admin / Consultant Jan 2022 Client:(Coach & Kate Spade) — Technical Production Support Lead, Salesforce Service Cloud. Led production support and hotfixes, optimized queues/sharing rules/permission sets, implemented Einstein Bot/Live Chat/Omni-Channel, built batch Apex integrations with Commerce Cloud/OMS, and led AgentForce AI demo work (training datasets, conversation flows, client onboarding to AgentForce).