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Explorer
Fiverr Pro
Français
$
USD
Hank Pan
@hankpannnn
Chine
Chinois, Anglais
À propos de moi
I spent 4 years in the hospitality industry and studied in Switzerland with a bachelor's degree in hospitality management. My mother tongue is mandarin.
Compétences
Hank Pan
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Formules & Macros
I will clean, organize and format your excel or CSV data
Assistant de recherche
I will optimize your airbnb listing and guest messages
Expérience professionnelle
Guest Service Manager
PULI • Temps plein
Aug 2023 - Present • 2 yrs 11 mos
Increase in customer satisfaction Effective and professional complaint management and problem solving Collaboration with other departments to ensure a consistent customer experience Handling complaints Supervising the FD team on duty and make sure operation smoothly
