
Beegum H
CRM Consultant Microsoft Dynamics 365 Salesforce
Compétences

Voir mes services

Expérience professionnelle
Dynamics CRM Consultant
KAFD • Temps plein
Jan 2020 - Jan 2023 • 3 yrs
Delivered Dynamics 365 CRM implementations for enterprise clients (KAFD, IMC). Participated in client workshops, requirement gathering, and solution discussions. Designed and implemented CRM customizations (plugins, workflows, integrations). Contributed to end-to-end delivery of CRM projects, including development, testing, and deployment. Built integrations between CRM and external systems using REST/SOAP APIs. Prepared analysis, documentation, and solution recommendations for clients. Supported UAT cycles and post-go-live support. Collaborated with cross-functional teams and supported knowledge sharing within the team.
Senior Software Engineer / Senior Application Developer - Salesforce
Accenture • Temps plein
Apr 2019 - Aug 2019 • 4 mos
Provided high-level application support, incident resolution, and root-cause analysis. Collaborated with cross-functional teams to improve system performance, reliability, and overall application health in a fast-paced environment.