
Harry Gabson
CRM Automation, Integration and Business Workflow Expert
Compétences

Voir mes services


Portfolio
Expérience professionnelle
Business Process Automation Consultant
Independent Wood Processors Association of BC
Jun 2021 - Present • 4 yrs 11 mos
Helped businesses streamline operations by designing automated workflows using tools such as n8n, Make, Zapier, and Airtable. Focused on reducing repetitive tasks, improving data synchronization, and connecting disconnected business systems into unified automation ecosystems. Built scalable backend automations for lead management, customer onboarding, email marketing, and order processing systems. Assisted clients in transitioning from manual operations to fully automated digital workflows. Provided technical consultation on CRM optimization, system architecture, and automation strategy for sustainable business scaling.
CRM & Marketing Systems Integrator
Selfridges • Freelance
Aug 2020 - Present • 5 yrs 9 mos
Worked with small and medium businesses to integrate CRM platforms with marketing and sales tools for improved customer acquisition and retention. Implemented workflows combining CRM systems with tools such as ConvertKit, ManyChat, Asana, ClickUp, and Trello. Specialized in building automation pipelines for lead capture, email nurturing, customer segmentation, and task automation. Ensured seamless data flow between advertising platforms, CRM systems, and internal project management tools. Focused on improving business efficiency, reducing manual workload, and increasing revenue through automation driven systems.
CRM Automation & Integration Specialist
Automation Solutions • Freelance
Sep 2022 - Feb 2023 • 5 mos
Designed and implemented end to end CRM automation systems for ecommerce brands and service-based businesses. Built scalable workflows connecting platforms such as Pipedrive, HubSpot, Airtable, and Zapier to eliminate manual data entry and improve lead tracking accuracy. Specialized in integrating marketing and sales systems including Meta Ads, Gravity Forms, ConvertKit, and PayPal to create seamless lead to cash pipelines. Developed automation logic that improves customer journey tracking, reduces response time, and increases conversion efficiency. Delivered custom workflow architecture, API integrations, and automation strategies tailored to business growth and operational efficiency.