Rose B

CRM Data and Funnel Support Virtual Assistant

YetAi • Freelance

Apr 2025 - Present • 1 yr 1 mo

I worked as a CRM-focused Virtual Assistant specializing in GoHighLevel system support, helping businesses manage customer pipelines and improve lead organization. My responsibilities included updating CRM records, tracking leads through different stages, and ensuring accurate data flow across the system. I assisted in funnel maintenance by monitoring lead capture forms, checking workflow accuracy, and ensuring smooth customer journey tracking. I also supported automation processes by helping maintain follow-up sequences and ensuring leads received timely communication. Key skills include GoHighLevel CRM management, funnel tracking, automation support, lead organization, and pipeline management. My focus was to improve system clarity, reduce manual errors, and support businesses in maintaining a structured and efficient client management process.

Social Media Operations and Content Support

Brandpack • Freelance

Jan 2026 - Apr 2026 • 3 mos

I provided virtual assistant support focused on social media operations, helping businesses stay consistent and organized across their digital platforms. My work included scheduling posts, organizing content ideas, and ensuring timely execution of social media strategies. I supported Instagram accounts by managing post timing, tracking engagement, and assisting with content planning to maintain brand consistency. I also helped organize content assets and captions for better workflow efficiency. Core responsibilities included social media management, Instagram scheduling, content organization, engagement support, and digital workflow assistance. My goal was to help brands maintain consistency, improve online visibility, and reduce the stress of daily content execution through structured virtual support

Instagram Growth and Engagement Virtual Assistant

HighLights • Freelance

Oct 2025 - Apr 2026 • 6 mos

I supported small businesses and personal brands as an Instagram Virtual Assistant, focusing on content scheduling, audience engagement, and DM management to improve visibility and consistency. My role included planning and organizing content calendars, posting optimized captions with relevant hashtags, responding to comments and direct messages, and maintaining brand voice across all interactions. I used strategic engagement techniques to increase audience interaction, including story replies, comment engagement, and community building activities. I also assisted with basic analytics tracking to identify content performance trends and improve future posts. Key responsibilities included Instagram content scheduling, social media management, calendar management, audience engagement, hashtag research, and brand consistency. My goal was to help businesses maintain an active presence, increase reach organically, and build stronger relationships with their audience through consistent communication and structured social media support.