
Hendo
Automating Workflows, Optimizing Sales, and Scaling Businesses Smarter
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Expérience professionnelle
AI Automation Expert & CRM Automation Specialist
Microsoft • Freelance
Feb 2024 - Present • 2 yrs 9 mos
As an AI Automation Expert and CRM Automation Specialist, I help entrepreneurs, startups, and established businesses streamline operations, eliminate repetitive tasks, and scale efficiently through intelligent automation solutions. My expertise includes: AI-powered workflow automation and business process optimization. CRM setup, customization, and automation. Lead generation, capture, nurturing, and follow-up automation. Sales pipeline management and optimization. AI chatbot development and customer support automation. Integration of business applications using tools like Make, Zapier, and n8n. Automated email marketing and customer relationship management. AI-powered systems that improve productivity and business efficiency. I focus on building smart, scalable automation systems that save time, reduce operational costs, improve customer experiences, and help businesses achieve measurable growth.