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Hafiz
@hfzhrn88
Key Account Officer
Malaisie
Malais, Anglais
À propos de moi
I am a results-driven professional with extensive experience in Client Success, Customer Service, and Account Management across the logistics, banking, and retail industries. I have a proven ability to enhance customer satisfaction and strengthen stakeholder relationships through strategic problem-solving. I am an adaptable, target-oriented individual capable of performing well in high-pressure environments.
Compétences
Hafiz
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Messagerie et envoi d'e-mails
I will be your dedicated remote customer service representative
Formation et Développement des employés
I will training in customer service soft skills and stress management
Expérience professionnelle
Customer Service
Domino's Pizza • Temps plein
Mar 2007 - Nov 2013 • 6 yrs 8 mos
Accurately handled customer orders and maintained detailed interaction records. Improved call handling efficiency to reduce customer wait times. Resolved complaints professionally to ensure customer satisfaction and repeat business. Managed high call volumes while maintaining composure and service quality under pressure.
