Alex H

Principal

Oliver Wyman • Temps plein

Jul 2011 - Jan 2021 • 9 yrs 6 mos

For a major global hotel company: - Led effort to define future technology platform strategy and selected vendors to implement - Developed $100M+ investment case and received approval from board of directors - Helped to build a large scale program management function to oversee implementation of the future platform For a hospitality industry association: - Coordinated with industry leaders across more than 25 major brands and management companies to create a strategy for an industry-sponsored eCommerce solution - Led solution design phase and technology vendor evaluation and selection process For a U.S. airline: Led systems replacement strategy and RFP process for Crew Management and Flight Planning systems For a major global hotel company: Supported development of digital distribution strategy for Groups and Meetings business For a major global hotel company: Developed 3 year IT strategy, implementation roadmap, and supporting business case for change For a major Asian airline loyalty program: Led development of a reporting and decision support platform designed to optimize airline and loyalty program revenue For a major global hotel company, developed a multi-year revenue and channel strategy: - Identified revenue optimization opportunities and created new rate product designs - Developed people, process and technology recommendations to support the revenue and channel strategy - Created detailed implementation plan for each recommended strategy For a large chemical distributor: Supported development of web-based pricing and sales targeting tool For a major oil and gas company: Performed value proposition assessment and recommendations using quantitative customer research on drivers of product choice For a major U.S. airline: Developed statistical inventory optimization model which identified $20M in excess inventory