hajer moustafa

data entry

Express • Freelance

Aug 2024 - Jul 2026 • 1 yr 11 mos

Accurately entered and updated data into Excel, Google Sheets, and databases. Maintained and organized digital records and documents. Verified data accuracy and corrected errors or missing information. Converted information from PDFs, images, and documents into editable formats. Performed online research and collected relevant information. Managed large volumes of data while maintaining accuracy and confidentiality. Organized files, documents, and spreadsheets for easy access. Performed data cleaning, sorting, filtering, and formatting. Transcribed audio and video content into accurate written documents. Completed assigned projects within deadlines and according to client requirements. Communicated with clients to understand project requirements and provide updates. Maintained a high level of attention to detail and data accuracy.

supervisor

LUSH • Temps partiel

Sep 2020 - Feb 2024 • 3 yrs 5 mos

Supervised and motivated the sales team to achieve daily and monthly sales targets. Provided excellent customer service and assisted customers in selecting suitable products. Monitored sales performance and prepared daily/weekly sales reports. Trained and supported team members on sales techniques, product knowledge, and customer service. Managed daily store operations and ensured the store was clean, organized, and visually appealing. Handled customer inquiries, complaints, and issues professionally. Monitored stock levels and coordinated replenishment to maintain product availability. Assisted with merchandising, product displays, promotions, and seasonal campaigns. Managed cash handling and ensured accurate transactions and closing procedures. Worked closely with the store manager to improve sales performance and achieve business objectives. Ensured company policies, procedures, and health and safety standards were followed. Built strong relationships with customers and encouraged repeat business.