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Hope M.
@hopemasterminds
Systems Automation Engineer Make com n8n Specialist
États-Unis
Néerlandais, Français, Espagnol, Anglais
À propos de moi
🚀 I build enterprise-grade workflow automation systems using Make.com & n8n.
If your team is buried in manual work or overpaying for Zapier, I build the systems to fix it.
Why work with me?
Save 70-90%: I migrate expensive Zapier setups to n8n/Make to slash your software bills.
AI-Powered: I build smart workflows using OpenAI/Anthropic to handle complex, unstructured data.
Rock-Solid: Every system features fail-safes, error-routing, and data-buffering.
My builds: AI agents, CRM syncs (HubSpot/Salesforce), automated lead pipelines, & custom webhooks.
Compétences
Hope M.
hors ligne •
Temps de réponse moyen de 3 heures
Voir mes services
Développement et MVP
I will setup vapi ai voice agent, n8n automation, ai chatbot workflow
Automatisation PPC
I will fix make com automation, webhook api and n8n workflow
Portfolio
Expérience professionnelle
Automation Systems Engineer (Make.com & n8n)
Systemized Business Automation - Achieve More & By Doing Less • Freelance
Jan 2024 - Present • 2 yrs 6 mos
A healthcare clinic needed a 24/7 AI assistant capable of handling patient inquiries, booking appointments, and answering common questions — across Telegram, WhatsApp, and SMS simultaneously. Their team was manually responding to hundreds of messages daily across three platforms with no central system, causing missed inquiries and delayed bookings. I built a fully automated multi-channel AI assistant using n8n. The system triggers from both Telegram and Twilio, routes messages through a smart router, and handles five auto-message flows including start, contact, how-it-works, limitations, and live data from Google Sheets. A Redis buffer aggregates rapid incoming messages before passing them to the AI brain — preventing duplicate processing and reducing API costs significantly. The core AI agent (Anna) runs on OpenAI with persistent conversation memory, Gmail tool access, and client info lookup. Anna connects to a Google Sheets company agent and a calendar system covering 4 doctors, each managed by a dedicated OpenAI model. Replies are delivered back across all three channels — SMS via Twilio, Telegram, and WhatsApp — automatically and in real time. Result: zero missed inquiries, 90% reduction in manual response time, and fully automated appointment booking across all channels.
